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OrderUp

Terms and Conditions

Last updated: October 15, 2025

Welcome to OrderUp. These Terms and Conditions (“Terms”) govern your access to and use of the OrderUp platform, services, and website (collectively, the “Service”) provided by LetsOrderUp, Inc. (“OrderUp,” “we,” “us,” or “our”).

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

1. Acceptance of Terms

By creating an account or using OrderUp, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all users of the Service, including restaurant owners, employees, and administrators.

2. Service Description

OrderUp provides a comprehensive restaurant management platform that includes:

  • Point of Sale (POS) system
  • Integrated payment processing
  • Website and online ordering capabilities
  • Automated digital menu displays
  • AI-powered SEO and marketing tools
  • Delivery platform integration
  • Analytics and reporting
  • Inventory management
  • Staff management tools

3. User Accounts

Account Creation: You must create an account to use our Service. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

Account Termination: We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

4. Payment Terms

Fees: Use of the OrderUp Service may be subject to subscription fees, transaction fees, or other charges as outlined in your service agreement. All fees are exclusive of applicable taxes unless otherwise stated.

Payment Processing: OrderUp integrates with third-party payment processors. By using our payment processing features, you agree to comply with the terms and conditions of our payment partners.

Billing: Subscription fees are billed in advance on a recurring basis (monthly or annually). You authorize us to charge your selected payment method for all fees.

Refunds: Fees are non-refundable except as required by law or as otherwise specified in your service agreement.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Upload or transmit viruses or malicious code
  • Collect or harvest any information from other users
  • Impersonate any person or entity
  • Use the Service to transmit spam or unsolicited communications
  • Reverse engineer, decompile, or disassemble any part of the Service

6. Intellectual Property

Ownership: The Service and all content, features, and functionality are owned by LetsOrderUp, Inc. and are protected by copyright, trademark, and other intellectual property laws.

License: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your business purposes.

User Content: You retain ownership of any content you upload to the Service (menu items, photos, etc.). By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content in connection with providing the Service.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Third-Party Services

The Service may integrate with or contain links to third-party services, websites, or applications. We are not responsible for the content, privacy policies, or practices of third-party services. Your use of third-party services is at your own risk and subject to their terms and conditions.

9. Warranties and Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure. We do not warrant the accuracy, completeness, or reliability of any content or information available through the Service.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LETSORDERUP, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability to you for any claims arising from or relating to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless LetsOrderUp, Inc., its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

12. Modifications to Service and Terms

We reserve the right to modify or discontinue the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the “Last updated” date. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Wyoming.

14. Dispute Resolution

Informal Resolution: Before filing a claim, you agree to contact us at hello@letsorderup.com to attempt to resolve the dispute informally.

Arbitration: Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association’s rules, except as otherwise provided herein. The arbitration shall take place in Wyoming.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published on the Service, constitute the entire agreement between you and LetsOrderUp, Inc. regarding the Service.

17. Contact Information

If you have any questions about these Terms, please contact us:

LetsOrderUp, Inc.

30 N Gould St # 6569

Sheridan, WY 82801

Email: hello@letsorderup.com

Phone: +1-845-329-8840